常见问题

谁在支持Safe.Shop?

Safe.Shop has been initiatied by the Ecommerce Foundation to foster and promote global digital trade by making it easier for consumers and merchants to shop and sell online cross-border.

怎样提出投诉?

You can file a complaint using our complaint form. We strife to answer your complaint within one working day. 

怎样验证网上商店?

In order to verify an online shop and check how trustworthy it is, you can simply go to our 'Search Shops' page.

谁判断全球电子商务行为守则?

The Ecommerce Foundation maintains the Global Code of Conduct. The code is improved on an annual basis to keep up-to-date with new social, technology and legal developments. 

What is the Safe.Shop script tracking?

We do not measure consumers behaviour and we do not store your data. The script is used to prevent misuse of our logo and so that we can easily remove the logo from an online shop who is no longer compliant to the Global Code of Conduct.  

Safe.Shop 已經成為必需品

"我認為一個具全球認受性的信譽商標在網購世界是必需存在的,因為網購業正在起飛。它將確保我作為一個消費者,不論在任何國家購物也能給予我一個值得信賴的支援服務,這是一個非常令人欣慰的想法。

- Martine de Bie

舉報商標濫用

您是否看到過帶有Safe.Shop標誌的網站,該標誌未在我們的認證商店列表中顯示? 那麼請舉報徽標濫用。

舉報商標濫用

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