常见问题

What are the benefits for my online shop?

The Safe.Shop trustmark provides you with the following benefits:

1. The Safe.Shop Consumer Review System will increase trust as customers can both see your online store’s rating as well as evaluate your online store through the rating system. You can present this rating on your website.

2. The Trust Score acts as a strong indicator for both the security and technical proficiency of your online shop. Showing the score on your site increases its trustworthiness in the eyes of your customers.

3. The Safe.Shop Global Code of Conduct saves you time and trouble, as we are mediating your disputes. Leading to less misuse of your complaints procedure and the avoidance of legal procedures.

4. By obtaining extra (legal) badges you adhere to doing business according to national, and/or EU law. This reduces cost by not having to hire your own lawyer.

5. Upon request, we provide other solutions to increase trust, such as an online security test and a fake product scan. Each of these solutions will add an extra trust mark to your website.

我是否需要在全球销售?

No, you do not have to sell cross-border to carry the Safe.Shop trustmark. In fact, you may choose to carry the trustmark even if you only sell in your own country as long as you adhere to the Safe.Shop Global Code of Conduct.

怎样申请Safe.shop信誉商标?

In order to apply for Safe.Shop you can simply visit our application page and fill in your details.

我可以以私人身份申请Safe.Shop信誉商标吗?

Currently it is not possible to apply as a private person, but we are working on changing this! If you are interested in this and would like to know more feel free to contact us.

如我已经在自己的国家有认证还需支付认证费用吗?

Safe.Shop works together with local trust partners. If you are already legally certified in your own country, the certification costs may be waived. Please contact us, if this is the case.

Do I have to pay for Safe.Shop?

No, we offer an free model. With this model you are allowed to run the Safe.Shop logo on your website. With the free model you also get access to the Safe.Shop Consumer Review System. You can find the entire description of the free model here

How do I implement the Safe.Shop script?

To use the additional services of the Safe.Shop logo you need the implement the Safe.Shop script on your website. When you request our services via this page, we will contact you and send you a code you can paste in your Content Management System (CMS). 

走向全球!

"今天消費者購物意欲無遠忽界。因此,作為跨境零售商的我們迫切需要一個像 Safe.Shop 這樣全球認受的信譽商標。

- Alon Ben Joseph, Owner Ace Jewelers Group

有效利用 Safe.Shop

"雖然我們的品牌遍佈全球, 但消費者並不知道他們其實可以直接購買我們的品牌。我相信 Safe.Shop 能替我們向消費者說明這最後的一小步。

- Carlo Klaasse, Ecommerce Manager Branded

訂閱我們的每月會訊,獲取最好的全球電子商務報告、活動和發展

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