Safe.Shop has been initiatied by the Ecommerce Foundation to foster and promote global digital trade by making it easier for consumers and merchants to shop and sell online cross-border.
You can file a complaint using our complaint form. We strife to answer your complaint within one working day.
In order to verify an online shop and check how trustworthy it is, you can simply go to our 'Search Shops' page.
We do not measure consumers behaviour and we do not store your data. The script is used to prevent misuse of our logo and so that we can easily remove the logo from an online shop who is no longer compliant to the Global Code of Conduct.
''I think a global trustmark for worldwide safe shopping is a necessity because buying through the internet is really taking off. It will ensure me as a consumer that - independent of what country I buy in - a trustworthy local party will support me when things go wrong with a seller in a country far away and that is a very comforting thought.''- Martine de Bie