The Global Code of Conduct


The Global Code of Conduct has been defined by 30+ Ecommerce, Retail and Trustmark organizations across the world as a certificate of trust. It is a living document, the goal of which is to give consumers more trust and certainty in national and cross-border online shopping.

The document is updated every year to include new developments in consumer rights, technology, and market developments. If you have questions or suggestions on how to improve the Code of Conduct, please feel free to contact us.


Safe.Shop helps

Safe.Shop helps me find interesting shops across the border. I know that web shops with the Safe.Shop trust mark are reliable and respect my consumer rights.

- Loretta Modiera

Ask a question

Questions & Answers

Report logo misuse

Have you seen a website carrying the Safe.Shop logo which is not shown on our Certified Shop list? Then please report this misuse of the trustmark.

Report logo misuse

Subscribe to our monthly newsletter with the best global online deals, reports, events & developments