Your Consumer Guarantees

The Safe.Shop trustmark gives you, as consumer, several guarantees for a safe and positive online shopping experience. 

Your consumer guarantees are based on the Global Ecommerce Code of Conduct as defined by 30+ Ecommerce, Retail and Trustmark organizations across the world.

Your consumer guarantees are:

The Global Ecommerce Code of Conduct is updated every year to include new developments in consumer rights, technology, and market developments. 

If you have questions or suggestions on how to improve the Code of Conduct, please feel free to contact us.


Safe.Shop helps

Safe.Shop helps me find interesting shops across the border. I know that web shops with the Safe.Shop trust mark are reliable and respect my consumer rights.

- Loretta Modiera

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Questions & Answers

Report logo misuse

Have you seen a website carrying the Safe.Shop logo which is not shown on our Certified Shop list? Then please report this misuse of the trustmark.

Report logo misuse

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