Online Trust & Cross Border Ecommerce Blog

This extensive study about the British ecommerce market demonstrates the growth in ecommerce adoption amongst the UK population with 16.4% of total retail sales coming from the internet (compared to 14.7% in 2016).

The Global B2C Ecommerce Country Report 2017 provides a brief overview of the state of ecommerce in the world.

Switzerland: 2018 Ecommerce Report (free) provides an overview of the state of ecommerce in Switzerland. This report has hand-selected data that will help both domestic and international retailers evaluate their potential for success in Switzerland.

The Netherlands: 2018 Ecommerce Report provides a brief overview of the state of ecommerce in The Netherlands.

Dive into the world of consumer reviews. Should your webshop use them? Which elements and characteristics are the most effective in your consumer's perception? Discover all the why's and how's in this paper with practical insights and case studies

In the "Highlights of the NRF 2018" presentation, Jorij Abraham from Ecommerce Foundation covers several examples on how retailers are using technology to create a better consumer experience, as presented during the NRF 2018 Retail's Big Show.

There are several ways in which you can check if a web shop is fake, fraudulent or a scam. Some of the basic tips are using common sense, checking the legal stuff and contacting the webshop. Other ways to check the reliability of a online store are m

It’s no secret to anyone – trust is essential for trade, and the level of trust online shoppers need to purchase online is significantly higher. So, how can you assure your webshop visitors that it’s safe, secure and trustworthy?