EU Compliance Badge
This certification allows both the seller and consumer to be confident in purchases that cross-border according to EU standards.
What does it mean when a seller displays the EU compliance Badge?
If a consumer has a complaint regarding an online store, and this cannot be solved through the standard customer care, Safe.Shop can step in and act a mediator between the two parties. This can mean that disputes are seen by the customer as being handled through a third party without the need for legal action.
Furthermore, consumers can be sure that you, as an online store, follow European rules on distance selling in the EU such as:
- Charges and fees are clearly stated and agreed to by the user
- Provide proof of purchase once the transaction has occurred
- Offer the option for returns and refunds on the goods with a 14-day minimum period.
- Clear ‘call to action’ to signify the completion of a purchase(buy now/pay now)
Displaying this badge allows your potential consumers to see at a glance that you are trustworthy according to their EU expectations, without having to do additional research on your website externally.