Customers are wary of counterfeit goods online, especially from online stores they are unfamiliar with. A recent survey of Amazon customers in the US stated that over 60% were thinking about the problem of counterfeit goods when shopping on the platform.
With Genuine Product Badge you can clearly state that you acknowledge this worry and will do your best to protect customers from receiving fake goods. However, if they do receive such goods, you will take charge and refund them the purchase cost as well as delivery and return costs.
By building trust and backing this up with action, you can put a consumer’s mind at ease.
Safe.Shop regularly checks your online store for compliance with the standards of this badge. The costs of the badge depend on your order volume and start at € 59,- annually.
If you are interested, please contact us.
''Although our brands are global, consumers do not always know they can also buy our brands directly. I believe Safe.Shop can help the consumer make the last small step.''- Carlo Klaasse, Ecommerce Manager Branded
''The consumer today does not think in borders, therefore we as cross-border retailers are in dire need of a global trustmark like Safe.Shop.”- Alon Ben Joseph, Owner Ace Jewelers Group